I can’t find an upload link email for a patient, should I send a new referral?

What is the minimum age limit for a CloudHolter test?

What is the maximum duration allowed for a CloudHolter test?

How often can a patient have a Holter monitor?

What is CloudHolter’s Follow-up Protocol?

Can the CloudHolter be worn in the shower?

Alternatively, patients who are required to have an extended testing period can be shown how to gently remove the CloudHolter device before showering, and once completely dry re-attach it using the image on the Symptom Diary Sheet for correct lead placement. In this scenario, all the electrode stickers should be replaced with spares provided, and it is important that the CloudHolter device is not switched off when removed for showering.

CloudHolter compatibility with other electronic devices

Temperature ranges during testing period

Does the CloudHolter device need regular maintenance?

How do I know that the battery of the CloudHolter is fully charged?

What might be the reason for bad quality measurement data?

I am getting a red ‘x’ when I attempt to turn the CloudHolter device on, what should I do?

My CloudHolter device does not start, what might cause this problem?

Why does Windows show a message indicating that the disk has errors, and it should be scanned?

Why am I getting error 404 when attempting to upload a patient’s Holter recording?

Why am I receiving a “not a valid edf file” error message?

Please contact the CloudHolter Support Team on 1300 465 837 for additional assistance.